1.
_____________ is defined as the difference between the benefits a customer sees from a market offering and the costs of obtaining those benefits.

2.
The focus of marketing today is _______.

3.
Marketing is defined by the American Marketing Association as the activity, set of institutions, and processes for ______, ________, ________, and __________ offerings that have value for customers, clients, partners, and society at large.

4.
Experimental sources of information for consumers refer to ____________.

5.
When customer expectations regarding product quality, service quality, and value-based price are met or exceeded, _________ is created.

6.
The controllable variables a company puts together to satisfy a target group is called the _____________.

7.
In addition to businesses, the marketing concept is also applicable to ___________.

8.
When a manager focuses on making whatever products are easy to produce, and then trying to sell them, that manager has a _____________ orientation.

9.
In a __________orientation, the role of marketing research is to determine customer needs and how well the company is satisfying them.

10.
A consumer contest is an example of _________.

error: Content is protected !!